Fifsos Global Marketing Pvt. Ltd. Replacement Policy
Most items purchased from seller listed on our website are replaceable within the replace window, except those that are explicitly identified as not replaceable.
It is determined that the product was not damaged while in your possession.
The product is not different from what was shipped to you.
The product is replaced in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and accessories)
Products are replaceable within the applicable replace window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on website.
Note: Damanged product can be replaced within 7 days from the date of your purchase.
Return will be processed only if:
It is determined that the product was not damaged while in your possession.
The product is not different from what was shipped to you.
the product is replaced in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
* Products may not be eligible for replace in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.
* Products marked as “non-replaceable” on the product detail page cannot be replaced.
* Additional information is not required to replace an eligible order unless otherwise noted in the category specific policy.
•Products may be eligible for replacement only if we have the exact same item in stock.
* If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a better product.
* Products purchased by international customers are not eligible for replacements. However, orders made by international customers are eligible for refunds.
Note: If you’ve received a non-replaceable product in a damaged/defective condition, you can contact us within 7 days from the delivery of the product.
